Compliance questions, answered.
Clear, practical answers to common questions about UK transport compliance and operator licences. These practical insights help you understand your legal responsibilities and protect your operations.
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If you hold a Standard National or International Operator's Licence, you must employ a qualified Transport Manager. For smaller operators, an external Transport Manager on a part-time basis is a cost-effective way to satisfy this requirement.
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We recommend a comprehensive audit at least once a year. If you've had recent maintenance failures or prohibitions, an immediate audit is vital to identify and correct issues.
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The Office of the Traffic Commissioner typically takes 7 to 12 weeks. Errors or incomplete submissions can delay this significantly, which is why expert review is critical.
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Failing a DVSA investigation can lead to prohibitions, penalties, or referral to the Traffic Commissioner. The key is to act quickly — we help you implement corrective action plans and demonstrate that you take the issues seriously.
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A Restricted licence allows you to carry your own goods only. A Standard National licence allows you to carry goods for hire or reward within Great Britain, and requires a professionally competent Transport Manager and demonstrated financial standing.
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Your OCRS is based on DVSA records over time. Focus on robust maintenance systems, regular driver training, prompt defect rectification, and meticulous record-keeping. We can audit your systems and implement targeted improvements.
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You must retain tachograph records for at least 12 months, including digital data from vehicle units and driver cards. You need a systematic download schedule — typically every 28 days for vehicles and 21 days for driver cards.
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If you hold a Restricted licence, you don't need a named Transport Manager. For Standard licence holders with a small fleet, an external Transport Manager can provide the required professional competence on a part-time basis.